- Shipping & Returns
Shipping & Returns
No returns accepted for chocolates, cookies and personalized items.
When you place an order, we will estimate shipping and delivery dates for you based it will take to process your order. We ship all our chocolates via USPS Priority Mail & USPS Express Mail. We highly recommend Express Mail during the hot summer months and to states with hot climate. Just for your information USPS Express Mail is very expensive sometimes it costs more than the product itself. We will be happy to ship your chocolates by UPS or Fedex if you prefer. All chocolates are shipped from zip code 16142.
Please also note that the shipping rates are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We do include FREE ice packs to all orders shipped to warm locations. We also may suggest to hold your package at your local post office for pick up during hot weather. We also highly suggest overnight or next day shipping for locations warm/hot weather of over 75 degrees. We do our best to package and ship your chocolates with special care.